Privacy Policy

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1. Collection of Personal Information

We collect personal information to provide safe and effective healthcare. This may include: Contact details, Medical history.  Referral letters and treatment notes, Medicare or insurance information

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2. Use of Information

Your information is used solely for the purpose of delivering healthcare services, managing appointments, and complying with legal obligations. We do not share your data with third parties without your consent, except where required by law.
 

3. Storage & Security

All records are stored securely in compliance with the Privacy Act 1988 (Cth) and Health Records Act 2001 (Vic). Digital records are encrypted and protected by secure access protocols.

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4. Access & Correction

You may request access to your personal information or ask for corrections if you believe it is inaccurate. Requests can be made in writing to the clinic director.

5. Website & Digital Communications
Our website may collect limited data (e.g., cookies and analytics) to improve the user experience. Online forms and communications are encrypted and used only for clinic-related purposes.